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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Leroye
Newcomer
Newcomer

‎2023-06-03 07:27 AM

Hello,

Could someone please explain to me why I have these two charges on my bill for my Zoom account, please? Am I being charged for two accounts? Please explain. Because I should only have one account which is what I use for my business meetings.

 

I am being charged both the those below

 

Name: Zoom OnePro

 

ChargeName:Zoom Rooms

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-06-03 09:45 AM

Welcome to the Zoom Community, @Leroye 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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