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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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Leroye
Newcomer
Newcomer

‎2023-06-03 07:27 AM

Hello,

Could someone please explain to me why I have these two charges on my bill for my Zoom account, please? Am I being charged for two accounts? Please explain. Because I should only have one account which is what I use for my business meetings.

 

I am being charged both the those below

 

Name: Zoom OnePro

 

ChargeName:Zoom Rooms

Topics:
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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-06-03 09:45 AM

Welcome to the Zoom Community, @Leroye 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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