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Subscription Renewal

Academy2
Newcomer
Newcomer

‎2023-07-17 02:08 AM

Hello dear Zoom Community,

 

I have received mails from Zoom asking me to renew my Pro account, which is strange because I assumed that the account would be renewed automatically. Also, the mail claims that if I don't renew my current subscription, my annual subscription will be converted to a monthly subscription. Do I actually have to actively renew my account? I find this quite ridiculous.

 

Thanks in advance!

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1 REPLY 1

AaronO
Contributor I
Contributor I

‎2023-07-17 08:31 AM

Hi Academy2,

In case the email is a scam, I'd recommend to not click any links in the email and go to your Zoom account settings and check out what your subscription says about if you need to renew.

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