Signed with an mistaken email

[geiyas]

Last Saturday, I signed in with a Pro Plan using a mistaken email, I used puntoycoma.sv, instead of my correct email pycoma.sv. I reported this but I didn't have an answer, so I made another subscription with my correct email. The thing is, that I want to cancel the subscription with the mistaken email because I can't log in and I am not going to use it. Can you help me please?

[MGSR · Accepted solution]

Hi @geiyas 

Welcome to the Zoom Community! We're glad to have you here.

You may check @S_K's answer on this post.

If you need further assistance, please let us know.
Have a great day!

[MGSR]

Hello @geiyas Hi @username!

It has been a while. Did you see the response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @geiyas 

Since it's been a while since we last heard from you, I have marked answer as a solution.
Should you need further assistance, please let us know.

Have a great day!