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Scam Mail

dos4
Newcomer
Newcomer

ā€Ž2023-01-29 03:23 AM - last edited on ā€Ž2023-05-05 10:43 AM by Community Moderator | Employee

hi, I'm trying to find an e-mail contact for zoom because I believe I received a scam e-mail about billing issues. It seems to have my credit card details so I'm trying to find out if my account has been hacked and my credit card compromised or if the e-mail was actually legit.

I cannot find an e-mail contact anywhere on the website, only FAQs. Can someone help me?

thanks.  

Topics:
2 REPLIES 2

dos4
Newcomer
Newcomer

ā€Ž2023-01-29 09:53 AM

To clear things up: I did NOT SHARE my credit card details. It is my accepted method of payment for my zoom account. What I need is a way to contact zoom directly via e-mail to find out whether or not my account has been compromised. 

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VA
Community Moderator | Employee
Community Moderator | Employee
In response to dos4

ā€Ž2023-01-30 07:57 AM

@dos4 If you have concerns that your account may have been compromised, please contact our Trust & Safety team using the form here https://zoom.us/trust-form 


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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