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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Jill68
Newcomer
Newcomer

‎2022-12-25 10:02 PM

I am on the basic plan but am being charged $23 AUD a month and can’t work out why or get help from the support centre

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-26 08:03 AM

Hi, @Jill68. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

 

 

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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