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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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kanan42
Newcomer
Newcomer

‎2022-04-25 11:56 PM - last edited on ‎2023-04-14 01:17 PM by Community Moderator | Employee

I just want to buy 1 month professional license - here it says subscription what is it?
will they automatically withdraw my money from my debit card for the second month?
I do not want a license for the second month

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3 REPLIES 3

JepZoom
Creator I
Creator I

‎2022-04-26 01:42 AM

You need to visit your billing page: https://zoom.us/billing

If on your license says 'Monthly' it will automatically be deducted for the second month, not unless you cancel it.

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Happytohelp123
Community Champion | Employee
Community Champion | Employee

‎2022-04-27 12:23 PM

Hello  @kanan42  this information can be found under your billing information: https://zoom.us/billing. You can sign up for a monthly plan but since you only require a month you would need to cancel before the next billing cycle starts. 

 

If my response has been of help to you. If so, it will be greatly appreciated if you can click the 'Accept as Solution' button.

This will be a great help to the community and to people who are having the same concern and are looking for answers.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-05-13 09:54 AM

Hi @kanan42 it's been some time since you've posted this and have some replies that are worth noting! Does any of the replies resolve your discussion? If so, please don't forget to click the 'accept as solution' button. Thanks!

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Zoom Community Moderator
he/him/his

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