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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom One

Aza1
Newcomer
Newcomer

‎2022-10-24 12:02 AM - last edited on ‎2023-03-27 09:25 AM by Community Moderator | Employee 

On October 15, I paid for the monthly subscription. A week later, my subscription was cancelled. Why did my monthly subscription expire so quickly?

 

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Bort
Zoom Employee
Zoom Employee

‎2022-10-24 08:11 AM

Hi @Aza1 

Please reach out to Zoom Billing support to find out more. We're unable to help directly with Billing issues on the Community, due to the private details that may be shared. 

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