cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Requesting for a Refund

reinemarie22
Newcomer
Newcomer

‎2023-10-03 05:55 AM

Requesting for a full refund thru gcash or gcredit due to unauthorized purchase of Zoom - One Platform to Connect App. Already requested a refund from Google Play but was denied. I was advised to contact directly the Zoom App developer to ask for a refund. The app is not needed. This is a hard earned money, hoping to get a positive feedback.

Topics:
0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-09 11:17 AM

Hey @reinemarie22, interesting! I see you've opened a couple of tickets with our Zoom Billing Support team, and it appears you'll need to cancel and request your subscription through Google Play store. 
 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

shakeelusman23
Newcomer
Newcomer

‎2023-12-08 10:11 PM

Is there any way to pay Zoom via GCash as there is no PayPal option available in our country. Any help will be appreciated.

0 Likes