cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Requesting for a Refund

reinemarie22
Newcomer
Newcomer

‎2023-10-03 05:55 AM

Requesting for a full refund thru gcash or gcredit due to unauthorized purchase of Zoom - One Platform to Connect App. Already requested a refund from Google Play but was denied. I was advised to contact directly the Zoom App developer to ask for a refund. The app is not needed. This is a hard earned money, hoping to get a positive feedback.

Topics:
0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-09 11:17 AM

Hey @reinemarie22, interesting! I see you've opened a couple of tickets with our Zoom Billing Support team, and it appears you'll need to cancel and request your subscription through Google Play store. 
 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

shakeelusman23
Newcomer
Newcomer

‎2023-12-08 10:11 PM

Is there any way to pay Zoom via GCash as there is no PayPal option available in our country. Any help will be appreciated.

0 Likes