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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Renewing subscription and adding a coupon

Leopard1961
Newcomer
Newcomer

‎2025-04-16 03:09 AM

We just renewed our subscription and want to use a coupon to receive NGO discount. Can you tell us how to do it. We have a coupon number from Techsoup.

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-04-28 01:11 AM

Hi @Leopard1961 ,

 

Welcome to the Zoom Community!

 

If you have already purchased your paid plan, but did not include the promotional code, we will not be able to apply the promotional code or discount to your account until your next billing cycle. Please feel free to enter your coupon code any time before your current term ends. It will apply to your renewal.

 

Please also see the offer details and eligibility: Zoom One 1-Year Subscription Access to Discounted Rates

 

  • "Organizations that have purchased a subscription directly through the Zoom website may request this offer and apply the discount when renewing their subscription."

 

Cheers,

Zoom Community Team

 

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