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2022-06-02
09:23 AM
- last edited on
2023-04-21
10:15 AM
by
Bri
Help! I am the sole admin on my zoom account. I have been using zoom for the past 2 years without trouble. Suddenly (as of today - June 2, 2022), I receive email notification of registrations to my meetings. As always when I go into the registrations, I approve them and the "You approved (however many) registrants" comes up. The participants are not receiving their approvals with the link to join information. When I go into the approvals from my admin page and try to back end (copy and paste the approval and send directly from my email), I get a message that says: "Not found panelist or attendee" and the message area is blank. this is not happening consistently - some registrants are receiving but most are not - and there appears to be no rhyme or reason for this. Is there something I can do?
2022-06-02 08:36 PM
im having the same issue.
2022-06-02 10:11 PM
Can you please submit a billing ticket via: https://support.zoom.us/hc/en-us/requests/new to have a closer look into this issue?
Thanks.
Kind Regards,
2022-07-01 10:42 AM
Same issue here. Please, urgent solution needed. I'm sending a billing ticket too. Thanks