@JoanBrady Did you try the below steps at this link:
https://support.zoom.us/hc/en-us/articles/360022174112-Using-a-waiting-room-with-Zoom-Rooms#h_b2103f53-a263-4637-8b16-8f0ca9d6a538
for disabling the waiting room? (How to enable or disable waiting ...
@tonib2 @malana Can you please submit a billing ticket via:
https://support.zoom.us/hc/en-us/requests/new to have a closer look into
this issue? Thanks. Kind Regards,
Hi Kimwill, (...WHY is it so hard to find the answer to this question? I
like to start the meeting a couple minutes early and wait for my
language partner. Does that effectively start the meeting or is it when
she joins the meeting. ...) Yes, that wo...
Hi @albertinac , Thanks for your reply. (...or just that that account
has active licenses being used by others in the organization?..)Yes,
exactly. Thanks. Kind Regards,
Hi Fornaroml, Can you please submit a support ticket via
https://support.zoom.us/hc/en-us/requests/new to have a closer look into
this issue? Thanks.Kind Regards,