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Annual Subscription Reversal

Saad_Yousaf
Listener

Dear Support team

 

We do not wanted to continue with zoom paid licences for this year. our term should supposedly be terminated on 28th FEb 2023 however USD$ 299 is charged for two licenses which are no more required. You are rrequested to please close down the licence facility and generate reversal of USD 299. 

 

Thanks

Saad Yousaf  

 

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @Saad_Yousaf 

The answer to your question is found here: Canceling your subscription I see that you've submitted a ticket for assistance from our Billing team. You should hear from them within 24-48 hours.