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Annual Subscription Reversal

Saad_Yousaf
Newcomer
Newcomer

Dear Support team

 

We do not wanted to continue with zoom paid licences for this year. our term should supposedly be terminated on 28th FEb 2023 however USD$ 299 is charged for two licenses which are no more required. You are rrequested to please close down the licence facility and generate reversal of USD 299. 

 

Thanks

Saad Yousaf  

 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @Saad_Yousaf 

The answer to your question is found here: Canceling your subscription I see that you've submitted a ticket for assistance from our Billing team. You should hear from them within 24-48 hours.