cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Refund Request

PrestonBrin
Newcomer
Newcomer

We were charged for a license today that was to be cancelled today.  How can I get this refunded?  The subscription has not been used today and won't be used again for at least a couple months.

2 REPLIES 2

AnderV
Zoom Employee
Zoom Employee

Hi @PrestonBrin ,

Please reach out to our Billing Team so they can assist you further and provide accurate information for your case.

Happy Zooming!

optimizia
Newcomer
Newcomer

We have same inquiry, I am going to follow your answer. And open a request for billing team. Thank you.