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Refund Request

PrestonBrin
Newcomer
Newcomer

‎2025-04-18 01:48 PM

We were charged for a license today that was to be cancelled today.  How can I get this refunded?  The subscription has not been used today and won't be used again for at least a couple months.

Topics:
2 REPLIES 2

AnderV
Zoom Employee
Zoom Employee

‎2025-04-19 01:44 AM

Hi @PrestonBrin ,

Please reach out to our Billing Team so they can assist you further and provide accurate information for your case.

Happy Zooming!

0 Likes

optimizia
Newcomer
Newcomer

‎2025-04-26 03:46 PM

We have same inquiry, I am going to follow your answer. And open a request for billing team. Thank you.

0 Likes