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Reducing Licenses

Mike1957
Newcomer
Newcomer

‎2023-11-09 07:07 AM

Hi,

I have 85 Zoom One Business licenses that auto renew January 11, 2024. I want to reduce it to 25 licenses today. When I enter the new number, it says the next billing will be November 9, 2024 (today is November 9,2023). Will I be charged as soon as I click on the Place Order button or will this not take affect until my renewal on January 11? All 85 should still be available, including the 25 I am reducing to, until the renewal date, correct?

 

Thank YOU!

Mike

 

 

 

 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-11-14 01:26 PM

Hi @Mike1957 

 

For the best advice, I recommend contacting Billing Support. They may need to access your account for more information.

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