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Purchased Zoom Pro But Still in Basic Plan

ABDULMUTHALIB
Newcomer
Newcomer

I have Purchased Zoom Pro, But still in Basic.

Resolve Soon

2 REPLIES 2

arman_n
Zoom Employee
Zoom Employee

Hi  ABDULMUTHALIB,

 

Please submit a Billing ticket here:

  • Submit a Request
  • Make sure you're signed in to your Zoom account whenever you're submitting any tickets as a paid user (preferably the owner or admin)

a2a5vh7gf6
Newcomer
Newcomer

ok