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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Pricing

McGoog
Newcomer
Newcomer

‎2024-03-17 08:12 PM

Dear Zoom,

 

The annual pricing of full version is too much for educational institutions. My university does not have the budget to pay for the upgraded version. My private teacher rate is not high enough to justify the upgraded zoom subscription. Is there any chance you can offer us reduced education rate? I would be very grateful. Thanks for your response..

Ajarn Brian

Thailand

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3 REPLIES 3

Baha
Newcomer
Newcomer

‎2024-03-18 01:44 AM

Dear Zoom team,

 

My request is of the same nature. We are an educational association and are facing enormous financial hardship. We cannot afford to pay the annual subscription and would like to have licenses reduced. 

Your assistance in this matter would be much appreciated.

Kind regards

Baha

McGoog
Newcomer
Newcomer
In response to Baha

‎2024-04-19 06:50 AM

Still no reply from Zoom: I will post to social media 👀

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McGoog
Newcomer
Newcomer

‎2024-03-24 12:04 AM - edited ‎2024-03-24 12:04 AM

I hope that we can get some response from Zoom, although I notice it is a corporate tactic of 2024 to be inaccessible to client feedback. Perhaps we should post publicly on FB / X or even Trust Pilot? 😌🙏 BKM

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