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Zoom AI Companion2023-07-21 07:16 AM
I just saw a carge of 130,42 € and 0,90€ in my personal credit card but I didn't subscribe any plan (I have a base one).
Did it ever happen? Does it can be a scam?
Solved! Go to Solution.
2023-07-21 09:54 AM
Hi @Alicebr
I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.
https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account
~S
2023-07-21 09:54 AM
Hi @Alicebr
I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.
https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account
~S
2023-07-21 10:04 AM
Just did it! Thank you very much!🙏
2023-07-21 10:12 AM
You're welcome, @Alicebr ! Happy to help!
2023-09-02 05:45 PM
Yes