Paying subscription but registered as basic

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I have been paying for 7 months, but only recently realised I was registered as basic, when my call terminated at 40mins. I would like to rectify this, and also keen for a refund for the months that I was paying for no service! I need to do a group call in 2 days and wish to have pro status by then. I would like human assistance who might be able to create a voucher for me to purchase annual subscription, rather than pay monthly. But I don't want to pay more and it not work!

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