Password

[WBM]

I do not remember my password and do not know how to reset it  

[sachinzoom]

Hello,

Please follow this article to reset your password:

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[GHM4]

This doesn't work!!  Why do you continue to offer it as "help?"   It isn't!  How is it possible that a company with such a TERRIFIC product as Zoom can't handle something as simple as a password reset??

[sachinzoom]

Hi @GHM4 

Appreciate your comment.

The community is a place, where we can offer suggestions to customers and not really assist with making changes to customer accounts. You can always open a support ticket if you need help making any changes.

To reset password, You can follow the steps in the Link I posted above.  Here again for you.

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

Hope that helps clarify the role of the community and addresses your question.