Changing last name and email on account

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I want to change my email and last name due to a divorce and I just paid 142.72 Cdn for Zoom for a year and it says I can not get help in the chat because my plan does not cover that. That seems like such poor customer care!

1 REPLY 1

Hi, @Moraine

The following article describes how to change your email address.

To change the name, just change the Profile.

Changing the email associated with your account – Zoom Support

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!