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Zoom AI Companion2023-08-10 07:46 AM
I paid for zoom pro and my account says that I am not a member and therefore cannot access support services to help. What do I do - I have tried to call the support team, email them and even chat to the tedious bot.
2023-08-10 07:55 AM
Any response to this from anyone
2023-08-10 08:04 AM
ditto
2023-08-10 08:08 AM
I am facing the same dilemma. I have tried to call the support team, email them and even chat. No response
2023-08-10 08:11 AM
This is happening to me as well - I pay for Zoom Pro but cannot make meeting more than 40 minutes and my profile says basic, but when I go to the Plans and Product page, "Pro" is my "Current Plan"
2023-08-10 08:20 AM
I don't get it. Meanwhile, while there are actual people looking at this thread - are you struggling with the new dashboard? It overlays everything else on my screen and I am unable to close it. help!
2023-08-10 09:02 AM
Zoom support people are looking at this chat and yet no one helping with this simple request for paid members.
2023-08-11 06:03 AM
Still not reply - besides add user to the user management which does not work.
2023-08-11 06:57 AM
Similar here. Zoom One Pro Plan, it says I have exceeded the limit of license assignments but I can't find how many I am allowed to have, plus ALL of my (8) users have the "basic" dot filled in and NOBODY is designated "licensed" nor can I assign licenses. I checked about purchasing another license and got a quote for about $2000 but there must be a minimum of 10 users! Time to find another provider I'm afraid.