PAID FOR STANDARD PRO BUT IN ACCOUNT IT SHOWS BASIC

[YOGESH34085ento]

Dear Team,

I PAID ON 7th June, 2022 FOR STANDARD PRO PLAN BUT FROM 7 JUNE,2022 IT SHOW BASIC PLANLET ME KNOW HOW TO RESOLVE THIS ISSUE

[crchan123]

Hi @YOGESH34085ento! Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

They will be able to assist you. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, please remember to click on the Accept as Solution button below!

[Nneka_Ilene]

Hey,

Sorry couldn't see how I could raise a ticket to resolve my pro account from Basic.  

My account *********** - Nneka Ilene.  
I will appreciate a speedy response.
Many thanks
Nneka