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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Payments

niyimoluga
Newcomer
Newcomer

‎2023-01-09 05:33 AM

Hello Support I have this account *********** and I made a payment on the 30th of December 2022. 

I am still on the Basic plan. Attached is the evidence of payment from my bank.

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Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2023-01-12 07:03 AM

Hi @niyimoluga,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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