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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Not showing License even after payment

dawa
Newcomer
Newcomer

HI, Zoom automatically logs me in different account. When I used "X" email to login but after login it shows "Y" email in Sign-In-Email. How do i fixed it? Do i have to consult with Tech support? Any suggestion will be highly appreciated... Thanks

1 REPLY 1

dawa
Newcomer
Newcomer

beacuse of this It still shows Basic even after I pay pro Zoom pro and ends meeting after 4o mins.