NEED HELP !

[FB7]

Hello,
I have a paid zoom account. I try to connect, but the server tells me that it will send me a code on my email in order to validate my identity... OR I never receive this mail !!! So I can't connect and I can't get an answer with the Chat BOT... It's also impossible to get someone on the line, because the call numbers don't work!

So I find myself without a solution, is there anyone who can help me and tell me how to access my account! It's very inconvenient for my business! Thank you in advance.
I had to create another account to post this message! We're walking on our heads, I need help.

[CarlaA]

Hello @FB7,

Sorry to hear you're having trouble accessing your Zoom account. If you're not receiving the verification email, please check your spam or junk folder to ensure it hasn’t been filtered out. You may also want to whitelist Zoom’s email domain in your email settings.

For further troubleshooting steps, please visit this support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065255.