cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

My email is different in the Native app vs. the Web app.

t275dwv
Newcomer
Newcomer

Not sure how to change this, since the email in the Native app is one I no longer have access to.

 

I created a  new acct using my Apple account, but it somehow linked both accounts (perhaps due to name and phone number?). Then I tried removing all Zoom apps and data and reinstalled. Same problem.

 

I'm running on a MacBook Pro with M2 Max, using Zoom 6.0.11 (35001)

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @t275dwv 

Welcome to the Zoom Community! We're glad to see you here!
You may check @ahmad296's answer in this post.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @t275dwv 

Welcome to the Zoom Community! We're glad to see you here!
You may check @ahmad296's answer in this post.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @t275dwv 

Did you see my previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @t275dwv 

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?