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Monthly payment

AIRASA
Newcomer
Newcomer

‎2021-10-28 06:54 AM - last edited on ‎2023-04-06 01:33 PM by Community Moderator | Employee

Message was received that payment was declined .what is issue

 

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3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-28 07:10 AM - edited ‎2021-10-28 07:11 AM

Hey @AIRASA, our Zoom billing doesn't monitor the Community as I would recommend reaching out to them directly from here

 

However, for additional guidance, I would ensure that you don't have insufficient funds, expired payment methods, a payment method we support (you can look into accepted payments methods here and topics), etc.

 

Are you prompt any specific error? 

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Zoom Community Moderator
he/him/his

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-01 07:23 AM - edited ‎2021-11-01 07:24 AM

Hey @AIRASA, just checking in on the billing issue, were you able to contact our Billing team, or were you able to get the billing error you were receiving? 

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shatrughan
Newcomer
Newcomer

‎2021-11-21 08:57 PM

i have already added the card for payment since 2 yrs  but it is denied in this month 

 

 

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