cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Keep geting charged despite changing the payment method

Diego_
Newcomer
Newcomer

Hello to all,

 

I lent my credit cart to mi gf for the Premium Zoom Account for a while. A few months ago she changed the payment card to her own. 

Today I realized that I'm still being charged for the account.

 

I know that I can cancell Zoom payment trough my bank, but I need a refund for all the months that I was being charged.

 

I would much appreciate any guidance on the subject.

Thanks!

0 REPLIES 0