cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

I purchased a license but I'm still a basic user and I can't assign licence

LicenciaCorpEsp
Newcomer
Newcomer

I purchased a license, but my user seems to be still a basic user.

 

When I try to assign the licence, the page shows me:

"You still have licenses available for users. Assign license to users or manage their license count."

But also:

 

"You have exceeded the license allocation limit for your account"

 

So I can't assign the licence to a user, I don't know what to do. 😞

 

 

0 REPLIES 0