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I payment wrong, how i receive money back

nqvu
Newcomer
Newcomer

I payment for large meeting 500 user. and then i want to pay for total 1000 user. But zoom charge my wallet total 140 usd. How i could back to receive 50 usd i pay exceed

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @nqvu, unfortunately, our billing team doesn't monitor the community. If you would like to request a refund, you may do so by contacting our Billing Department support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they can assist you with that request.

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Zoom Community Moderator
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