I payment wrong, how i receive money back

[nqvu]

I payment for large meeting 500 user. and then i want to pay for total 1000 user. But zoom charge my wallet total 140 usd. How i could back to receive 50 usd i pay exceed

[RN]

Hey @nqvu, unfortunately, our billing team doesn't monitor the community. If you would like to request a refund, you may do so by contacting our Billing Department support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they can assist you with that request.