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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

The service I ordered was suspended within just one day and I requested a refund.

Simpson1
Newcomer
Newcomer

The two monthly subscription services I ordered were deactivated by you in less than a day, and I have barely used them. I request that you refund the payment to the card I used.

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.

Simpson1
Newcomer
Newcomer

The two monthly subscription services I ordered were deactivated by you in less than a day, and I have barely used them. I request that you refund the payment to the card I used.