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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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The service I ordered was suspended within just one day and I requested a refund.

Simpson1
Newcomer
Newcomer

The two monthly subscription services I ordered were deactivated by you in less than a day, and I have barely used them. I request that you refund the payment to the card I used.

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.

Simpson1
Newcomer
Newcomer

The two monthly subscription services I ordered were deactivated by you in less than a day, and I have barely used them. I request that you refund the payment to the card I used.