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Zoom AI Companion2022-11-24 03:51 PM - last edited on 2023-04-28 01:37 PM by Bri
Why am I being charged $187.38 instead of $149.90 as it clearly states that is the licence price on my profile?
2022-11-24 04:24 PM
Hi, @CUAA. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here.
Please submit a support ticket to our Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032
Sometimes with questions like this, the answer might be in the details of your invoice, available here in the Invoice History tab: https://zoom.us/billing/report
2022-11-30 07:41 AM
Hi CUAA,
I recommend viewing your full invoice to see your charges as Ray suggested. It sounds like there may be an add on included.