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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Payment use Wells Fargo Bank

tianasution15
Newcomer
Newcomer

Hi. In my invoice for zoom account, there is an option to transfer to Wells Fargo Bank. But in the invoice no address that bank. Which address that I can use? Thank you

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @tianasution15. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.

S_K
Community Champion | Employee
Community Champion | Employee

Hi tianasution15,

 

Thanks for reaching out to Zoom Community! The lack of Zoom's bank information for ACH & wire payments will happen if you have a paid account that has Due Upon Receipt terms with auto pay. ACH payment is available for accounts with Net 30 terms, which requires a monthly spend of $250 and above. If you feel you qualify for Net 30 terms, I recommend that you Contact Zoom Sales to discuss your options.

 

If my reply helped, please click the Accept as Solution button so others in the Community may benefit as well!