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Email Not Matching Account Type

jenniferm1
Newcomer
Newcomer

Hello. I signed up with an email address for my work. I did this before the organization set us up with Zoom through them. I didn't realize they were going to do that. So the work email, even though it's my organization's email they assigned me, doesn't seem to be associated with the organization. I've looked for the invitation link they sent me, but cannot find it. How can I reset this email address to match with my organization's? They have a business account. Mine is showing as a personal account even though it's the company's email address.

2 REPLIES 2

khajansingh6644
Newcomer
Newcomer

My zoom application not working please help 

frelancesage
Explorer
Explorer

This happens sometimes! You can try signing in with SSO (Single Sign-On) using your company credentials. That should automatically link your work email to the organization's Zoom account. If you're new to remote work, you might also find it helpful to explore resources on how to start working from home.