cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Difference between payment and invoice (overpaid)

BrunoColombani
Newcomer
Newcomer

pour avril 2023, ma facture est de 14,54 € ( 14,99€ - 0,45€)
mais le paiement par Carte a été de 15,93 €. Les autres échéances correspondent doc ce n'est pas un rattrapage.
Comment rétablir le problème et me faire rembourser de la différence ?

for April 2023, my bill is €14.54 (€14.99 - €0.45)
but the Card payment was €15.93. The other deadlines correspond so it is not a catch-up.
How do I fix the problem and get the difference refunded?

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

@BrunoColombani  would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!