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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Deducting an amount from my account

12j22352
Newcomer
Newcomer
Last month, I canceled my subscription to the Zoom program, and unfortunately today, an amount was deducted to subscribe to this month without my knowledge. I hope the amount charged will be refunded from me soon. Thank you.
2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @12j22352 , thank you for your contribution to the Zoom community! 

 

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance. 

 

Carla,
Zoom Community Team

 

Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

12j22352
Newcomer
Newcomer
Last month, I canceled my subscription to the Zoom program, and unfortunately today, an amount was deducted to subscribe to this month without my knowledge. I hope the amount charged will be refunded from me soon. Thank you.