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Deducting an amount from my account

12j22352
Newcomer
Newcomer

‎2023-08-24 06:06 AM 

Last month, I canceled my subscription to the Zoom program, and unfortunately today, an amount was deducted to subscribe to this month without my knowledge. I hope the amount charged will be refunded from me soon. Thank you.
0 Likes
2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-24 11:51 AM

Hi @12j22352 , thank you for your contribution to the Zoom community! 

 

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance. 

 

Carla,
Zoom Community Team

 

Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

12j22352
Newcomer
Newcomer

‎2023-08-24 06:00 AM 

Last month, I canceled my subscription to the Zoom program, and unfortunately today, an amount was deducted to subscribe to this month without my knowledge. I hope the amount charged will be refunded from me soon. Thank you.
0 Likes