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Contradictory messages

mirkle
Newcomer
Newcomer

Can anyone explain the contradictory messages on this user managment page (see screenshot) ? I have a Zoom workplace pro and a webinar account but I can't assign them. 

1 REPLY 1

MGSR
Moderator
Moderator

Hello @mirkle 

I'm sorry for the inconvenience.

The license assignment limit is based on the number of purchased licenses on your account.

Note: Sharing meeting licenses among multiple users is a violation of Zoom’s Terms of Service.
 

You can purchase additional licenses on your account to increase the limit of license assignment. Once purchased, you can continue assigning licenses to users.

If you purchased additional licenses, but still receive the error message and are unable to assign the new licenses, contact Zoom Support.

Have a great day!