Zoom non profit

[SDHRS]

Is anyone having challenges with Zoom's new process for non-profit with Good Stack?  We got approved but have been given the run-around by GoodStack and Zoom.  No access code was given to me and then when I click the links that GoodStack has given me, I get error messages and then Goodstack tells me to go to Zoom and Zoom tells me to go back to Goodstack.  It's been a month, and I can't get a response from either company.

[NYLandmarks]

Yes, the same thing happened to us. This is a frustrating experience. We were told to cancel our account to get the discount and then reinstate our account. We received no code, and no coupon, and now we have no more pro licenses. It seems like a sales runaround tactic. Horrible experience.