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Charge extra on billing

Yameen1
Newcomer
Newcomer

‎2023-09-22 01:08 AM

i have charged extra amount on my billing of 2 zoom account . i already had 13 zoom accounts and i added 2 accounts in it. cost of each account was 199$ it should be charged 398$ but i charged 728$ . kindly tell.

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-22 11:17 AM

Hi @Yameen1, please contact our billing team about this via the link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032. Our billing team will have access to your account and subscription information and can assist you further. 

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
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