cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Changed companies - Need to Change Email

SueMacG
Newcomer
Newcomer

‎2022-09-07 02:42 PM - last edited on ‎2023-04-21 11:13 AM by Community Moderator | Employee

I changed companies and so when I change the email account, it sends a confirmation/verification to the old company.  I have no access to that email account so I can't verify the change.  How do I get around this.   Thanks. 

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-09-07 07:17 PM

Most of us in the Zoom Community are volunteers with no access to your account, and this is not something you can fix on your own.

 

Please file a Support Ticket with Zoom directly here; include both email addresses, specifying which one is current and which one is former, and they should be about to fix the account for you, possibly needing some additional information:

https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website or the Z-SPAN website.