cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Cancelling vs pausing

spachick
Newcomer
Newcomer

‎2022-12-09 08:25 AM - last edited on ‎2023-04-28 01:58 PM by Community Moderator | Employee

I don't use Zoom for all 12 months. I am a month to month subscriber who has an account that stores the recordings. Is there a way to PAUSE the membership vs cancel still keeping the recordings for when I return?

Topics:
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-11 04:58 AM

Hi, @spachick,

 

 Do you just want to pause a webinar add-on, or a Zoom Pro license?  (Your post is in the Events and Webinars product area, so I wasn’t sure.)

 

How many months out of the year do you use your account?

 

You can always download your Cloud recordings and then upload them to YouTube or Vimeo for others to view, if that’s what you need. 


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes