Cancellation date

[BobZo]

If I open a Pro account and pay  monthly,  I presume the account renews on the same date every month.  If I want to cancel that account, when will it take effect?

[MGSR · Accepted solution]

Hello @BobZo,

Welcome to the Zoom Community! We're glad to have you here.

Depending on how you purchased your Zoom subscription, you may be able to cancel your subscription or add-ons in the Zoom web portal before your next renewal date. Cancellations become effective as of your next renewal date.

You can read more in this article. 

If you need further assistance, please let me know.

[MGSR]

Hi @BobZo 

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @BobZo!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!