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Cancellation and refund of payment

xxxmalone
Newcomer
Newcomer

‎2022-07-11 06:24 AM - last edited on ‎2023-04-21 10:16 AM by Community Moderator | Employee

I canceled the regular payment, but the payment was made on July 8, 2022. I'd like to cancel the payment and get a refund.

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Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2022-07-11 07:46 AM

Hi @xxxmalone,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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