Canceled zoom

[Medfend]

Our school subscribed to annual zoom in 2022 due to the impact of the covid-19 pandemic. In 2023, our school will no longer subscribe because we are learning in class, without using zoom.

However, our school is late in canceling our 2-day annual zoom subscription, so we are still billed for payment for the next year's zoom subscription.

How do we cancel the bill because the zoom is no longer used?
We don't have the funds to pay the bill.

Thank you..

[Mr_Zoomtastic]

Hi @Medfend,  

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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