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Brought wrong plan

jesondong
Newcomer
Newcomer

‎2025-11-12 05:10 AM

Hi,

 

I bought the plan for this account and then realized I had annual plan for a different account. I would like to refund for the monthly plan,. 

 

Thanks,

Jeson

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1 REPLY 1

Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-11-21 04:25 AM

Hi @jesondong ,

 

Please submit a request to Zoom Billing and explain your circumstances. Our specialists will need to review your account(s) to determine whether you are eligible for a refund.

 

Thanks,
Zoom Community Team

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