Billing

[mdurisseau]

Hi,

I have been trying to get some help with a bill and getting more information. We have been trying to get some clarification as well as getting it adjusted. I have tried emailing and calling and have yet to get assistance. I need someone to call or email me so we can get this resolved. Does anyone have a good contact?

Thanks!

[Ray_Harwood]

Welcome to the Zoom Community, @mdurisseau.

Someone from the Billing team might see your post here and reach out to you. 

Because this is a public forum, most of us can’t handle billing related questions here. In my opinion, your best bet is to submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

Be sure to include as much information about your situation as possible, and be patient.